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University at Buffalo Libraries

Reference Question

Our e-mail reference service is monitored daily Monday - Friday during normal business hours. For more immediate assistance, visit or call a Reference Desk. Also try our chat service available during the Fall & Spring semesters. We provide reference assistance via e-mail for current students, faculty, staff of the University at Buffalo. We answer the following types of inquiries:

  • Brief factual information
  • Information about the UB Libraries collections and services
  • Help on the use of our online catalog and reference resources