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Log In Help - Remote Access to Library Resources
Log In Instructions
Some UB Libraries resources, including those marked "UB Only", are provided for academic research to current authorized University at Buffalo faculty, students and staff only and require a login when accessed from both on and off the UB computing network.
When prompted, enter your UBIT name and password.
Remote Access Connection Problems
Virtual Private Network - VPN (Turn VPN OFF)
The University at Buffalo offers a Virtual Private Network (VPN) service. The VPN service allows you to establish an encrypted tunnel between your computer and UB's VPN server. Most of the Libraries' databases use an IP authentication method and VPN will interfere with the authentication process. Therefore, if you use the VPN service, it may be necessary to turn VPN OFF while accessing the Libraries' databases, electronic journals, and other subscription-based electronic resources from off the UB computing network.
Firewalls (Enable ports 80, 8991 and 4433)
If you are attempting to access Libraries' databases, electronic journals, and other subscription-based electronic resources from a home or company computer with firewall or Internet security software installed, it may be interfering with your ability to connect to Libraries' databases. Please temporarily disable your firewall and test whether you can obtain access to these resources. At a minimum, please enable ports 80, 8991 and 4433 in your firewall so information can be exchanged with the Libraries server.
Enable cookies
For many of our databases cookies must be enabled or the database will not work properly.
Technical Support
To report any technical difficulties that you experience when accessing library online resources, please complete the online form. For library announcements, see the Library Alerts site.
For technical assistance on your UBITName, please contact the CIT Help Desk:
CIT Help Desk
214 Lockwood
Lockwood 2nd Floor Cybrary
cit-helpdesk@buffalo.edu
http://helpdesk.buffalo.edu/
Last Update: 25 May 2011
