Adam Fries paid for one order of printouts on three separate occasions. Each time he went to Lockwood Library, a printer was down. When the graduate business student returned to the library three hours after attempting to print for the third time, he discovered what he needed still had not been printed. The next day he discovered “mountains” of printouts from the previous day – all out of order.
Printing wait time for first week of semester rises 200 percent
