Silverman Library’s New Welcome Desk

Silverman Library welcome desk staffed by a student assistant.

by UB LIBRARIES

Published April 15, 2025

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Need help finding your way around? The new Welcome Desk is located just inside the entrance to Silverman Library on the 2nd floor. It’s open Mon. – Fri., 9 a.m. to 6 p.m., during the fall and spring semesters. Our staff can help with:

  • Directions and wayfinding
  • General information about all UB Libraries
  • Book returns
  • Questions about patron accounts, including requests, loans, and returns
  • Delivery+ support

For additional support and services, visit the main Library Service Desk on the 3rd floor, which is staffed from 8 a.m. – midnight during the fall and spring semesters and offers:

  • Access to the Recording Studios
  • 4-hour short-term equipment
  • Help with issues related to library spaces or services
  • Classroom access for 305 & 310 Capen
  • Book returns