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Scott Hollander

Chief of Staff; Director of Communications and Associate University Librarian for Distinctive Collections

Pronouns: he/him

433D Capen Hall, North Campus
Buffalo, NY 14260

  • Ph: 716-645-5956
sah2@buffalo.edu

Responsibilities

  • Communications
  • Scholarly Communications
  • Distinctive Collections

Education and Training

  • MLS, State University of New York at Buffalo, Buffalo, NY
  • BA, Major: Economics, Minor: Computer Science, Canisius University, Buffalo, NY

Employment

Chief of Staff, Director of Communications, Associate University Librarian for Distinctive Collections (SL-5),
Office of the Vice Provost for University Libraries, University at Buffalo, Buffalo, NY; 2022 - present

Reporting to the Vice Provost for University Libraries, the Chief of Staff, Director of Communications, Associate University Librarian for Distinctive Collections serves as a member of the Libraries’ Executive Team and provides leadership and deep expertise in facilitating and supporting the products and process of scholarship that advance programs and initiatives in communications, scholarly communication, and distinctive collections.

  • Assist in the development and implementation of library policies, programs, and services as well as managing and supervising staff, and ensuring the efficient functioning of the library.
  • Lead the faculty and staff of the Libraries’ Communications Team, providing strategic direction and support for communication and marketing campaigns that promote the importance of libraries in research, teaching, student success and community well-being.
  • Directs all aspects of Special Collections (Poetry Collection, University Archives, Rare & Special Books, History of Medicine), ensuring the library’s strategic and annual plans are incorporated into, and accomplished, through unit goals and objectives.
  • Lead the staff of the Libraries’ Scholarly Communication Office, providing strategic direction and support for innovative and effective programs consistent with strategic initiatives of the Libraries.
  • Represents, promotes, and helps to establish a leadership role for the University Libraries by strategically engaging in campus-wide initiatives, consortia partnerships, and academic and professional organizations.

 

Associate University Librarian for Administration and Distinctive Collections (SL-5), Office of the Vice Provost for University Libraries, University at Buffalo, Buffalo, NY; 2020 - 2022

Reporting to the Vice Provost for University Libraries, the Associate University Librarian for Administration and Distinctive Collections provides strategic leadership for a team of professionals in the Libraries’ administrative office who are responsible for communications, data and assessment, scholarly communications and special collections.

  • Identifies and sets communication and outreach project priorities, goals, and objectives; assigns work to communication team members in order to effectively market library services, programs, and events that demonstrate the value of the libraries to the academy and outside communities;
  • Provides leadership for and oversight of Libraries outreach, communication, and marketing; public programming; creation and editing of Libraries publications; and curation of Library exhibits;
  • Represents, promotes, and helps to establish a leadership role for the University Libraries by strategically engaging in campus-wide initiatives, consortia partnerships, and academic and professional organizations;
  • Participates in the Libraries’ program of fundraising and development;
  • Oversees assessment planning and data management for the Libraries;
  • Works collaboratively with the Vice Provost for University Libraries and the Libraries' Management Team to develop, evaluate, and disseminate Library policies;
  • Seeks opportunities to cultivate productive working relationships, collaborations, and partnerships with the University at Buffalo administrative community and with regional, state, national, and international entities.

Associate University Librarian for Administration (SL-5), Office of the Vice Provost for University Libraries, University at Buffalo, Buffalo, NY; 2019 - 2020

Reporting to the Vice Provost for University Libraries, the Associate University Librarian for Administration provides strategic leadership for a team of professionals in the Libraries’ administrative office who are responsible for communications, data and assessment, and facilities management.

  • Identifies and sets communication and outreach project priorities, goals, and objectives; assigns work to communication team members in order to effectively market library services, programs, and events that demonstrate the value of the libraries to the academy and outside communities;
  • Provides leadership for and oversight of Libraries outreach, communication, and marketing; public programming; creation and editing of Libraries publications; and curation of Library exhibits;
  • Represents, promotes, and helps to establish a leadership role for the University Libraries by strategically engaging in campus-wide initiatives, consortia partnerships, and academic and professional organizations;
  • Participates in the Libraries’ program of fundraising and development;
  • Oversees assessment planning and data management for the Libraries;
  • Works collaboratively with the Vice Provost for University Libraries and the Libraries' Management Team to develop, evaluate, and disseminate Library policies;
  • Oversees the planning and maintenance of the Libraries’ physical space by coordinating facilities-related activities including ongoing building maintenance, construction projects, inventory control, stacks organization, space planning, digital services, and security;
  • Seeks opportunities to cultivate productive working relationships, collaborations, and partnerships with the University at Buffalo administrative community and with regional, state, national, and international entities.

Associate University Librarian for Technology, Communications, and Outreach (SL-5), Office of the Vice Provost for University Libraries, University at Buffalo, Buffalo, NY; 2018 - 2019

Reporting to the Interim Vice Provost for University Libraries, the Associate University Librarian for Technology, Communications, and Outreach is the senior information architect for the University Libraries responsible for developing the strategic vision and plan for the Libraries’ information technology infrastructure and the staff that support it; and identifying and setting communication and outreach project priorities, goals, and objectives.

  • Maintains accountability for the overall direction, design, acquisition, installation, and secure operation of all technology used by the University Libraries;
  • Directs the design, development, coordination, and assessment of the University Libraries’ platforms supporting digital scholarship, including Digital Collections, the UB Institutional Repository and the Libraries’ website;
  • Plans and oversees the Libraries’ IT budget and expenditures;
  • Coaches, mentors, and motivates team managers to create an IT culture of innovation, collaboration, communication, engagement, and accountability within the Libraries;
  • Participates in the Libraries’ program of fundraising and development;
  • Provides leadership for and oversight of Libraries outreach, communication, and marketing; public programming; creation and editing of Libraries publications; and curation of Library exhibits;

Associate University Librarian for Technology (SL-5), Office of the Vice Provost for University Libraries, University at Buffalo, Buffalo, NY; 2015 - 2018

Reporting to the Vice Provost for University Libraries, the Associate University Librarian for Technology is the senior information architect for the University Libraries responsible for developing the strategic vision and plan for the Libraries’ information technology infrastructure and the staff that support it.

  • Maintains accountability for the overall direction, design, acquisition, installation, and secure operation of all technology used by the University Libraries;
  • Directs the design, development, coordination, and assessment of the University Libraries’ platforms supporting digital scholarship, including Digital Collections, the UB Institutional Repository and the Libraries’ website;
  • Oversees the procurement of integrated library systems and software as well as network, server, desktop, and peripheral hardware; plans infrastructure enhancements and improvements;
  • Facilitates the definition, planning, implementation and support of the next generation of digital initiatives and technological advances for the University Libraries;
  • Ensures a reliable physical and virtual information services environment by providing IT deliverables and support tools that are innovative, accessible, stable, and secure;
  • Implements long-term strategies for the preservation of digital content;
  • Oversees activities involved in the long-term preservation, item specific conservation, and reformatting of general collection materials located in all areas of the University Libraries;
  • Oversees activities involved in the on-site conservation of rare and unique materials housed in all special collections areas of the University Libraries;
  • Coaches, mentors, and motivates team managers to create an IT culture of innovation, collaboration, communication, engagement, and accountability within the Libraries;
  • Identifies and sets project priorities, goals, and objectives, assigning work to teams as appropriate, in order to develop, implement, and maintain high quality technology solutions in a timely and effective manner;
  • Fosters professional development of staff to meet the challenges of a rapidly changing environment;
  • Plans and oversees the Libraries’ IT budget and expenditures;
  • Works collaboratively with the Vice Provost for University Libraries, the Associate University Librarian for Administration, the Associate University Librarian for Discovery and Delivery, and the Associate University Librarian for Research, Education, and Outreach to develop, evaluate, and disseminate Library policies;
  • Represents the Libraries’ technical interests and collaborates on matters relating to library information systems, Web development, digitization projects, public computing, desktop computing and networked information delivery with UBIT, distributed campus support nodes and with regional, national and global research partners/libraries when appropriate;
  • Seeks opportunities to cultivate productive working relationships, collaborations, and partnerships with the University at Buffalo IT community and with regional, state, national and international entities.

Web Manager (SL-4), University at Buffalo Libraries, University at Buffalo, Buffalo, NY; 2005 - 2015

  • Manage the Libraries’ website including general look, content, branding, accessibility, and information architecture.
  • Supervise Web applications development and support.
  • Supervise Instructional Support Associate on Web projects.
  • Ensure access to Libraries’ subscription products.
  • Monitor, identify and promote innovation in the use of web technologies for delivery of Libraries resources, services and information.
  • Establish and manage project teams and Web development workflow.
  • Represent the Libraries on campus-wide Web infrastructure groups.
  • Assume responsibility for Libraries’ ADA compliance.

Interim Coordinator of Digital Collections (SL-4), University at Buffalo Libraries, University at Buffalo, Buffalo, NY; 2010 - 2015

  • Develop a comprehensive strategy for the creation of digital collections.
  • Coordinate the planning, development, operation, maintenance, preservation, and assessment of locally-created digital collections.
  • Manage diverse digital collections project teams.
  • Establish digital collections policies and project workflows.
  • Explore and promote traditional and alternative means of digital collections access and discovery.

Web Design & Support Specialist (SL-3), University Libraries' Director's Office, University at Buffalo, Buffalo, NY; 1999 - 2005

  • Support the Libraries’ Web Manager on all aspects of web design and content delivery of Libraries’ web-based resources.
  • Design, create, maintain, and update web-based resources for library applications and technology.
  • Provide technical support to students, library staff, and academic faculty accessing information resources for research and teaching.

Library Information Technology Specialist (SL-3), General Libraries, University at Buffalo, Buffalo, NY; 1998 - 1999

  • Provide technical support to library faculty and staff and academic faculty accessing information resources for teaching and research.
  • Design and teach courses related to web development activities for library faculty.
  • Evaluate, recommend, install, configure, maintain and provide consulting support for information technology software and hardware.
  • Design, create, maintain, and update web pages and other web-based resources for library applications and resources
  • Supervise student assistants.

Electronic Resources Librarian, Science & Engineering Library, University at Buffalo, Buffalo, NY; 1995 - 1997

  • Responsible for the design, maintenance, and administration of the Science & Engineering Library web site.
  • Create and input electronic reserve documents in support of a Distance Learning Project.
  • Create and maintain web sites for Biology faculty member.
  • Provide individualized Internet instruction and related software installation for faculty and staff through a program called Internet Rx Office Visits.
  • Perform hardware and software installation for 9 stand-alone CD ROM workstations.

Awards and Honors

  • 2023 - Leadership Fellows Program - Association for Research Libraries
  • 2018 - 20 Years of Service - University at Buffalo Libraries
  • 2014 - SUNY Chancellor’s Award for Excellence in Professional Service - State University of New York
  • 2013 - 15 Years of Service - University at Buffalo Libraries
  • 2012 - Peer Recognition Award - University at Buffalo Libraries
  • 2005 - Permanent Appointment - University at Buffalo Libraries
  • 2005 - Service Excellence Award - University at Buffalo - University Libraries - MyBookBag Project
  • 2004 - Service Excellence Award - University at Buffalo - University Libraries - EndNote® Software
  • 2003 - Service Excellence Award - University at Buffalo - University Libraries - UB Authors Database

Publications

Book Chapters/Media Reviews

  • Lyons, C., Booth, H. A., & Hollander, S. (2018). Effective Shared Governance in Academic Libraries. In Academic Library Management: Case Studies (pp. 1-15). Chicago, IL: Neal-Schuman.
  • Review of “Webmaster Answers! Certified Tech Support,” by Christopher Ditto. (1998) In Internet Reference Services Quarterly, v. 4, no. 2, p. 98.

Journal Articles (Non-Refereed)

  • Fabian, Carole Ann & Scott Hollander. “The Evolution of BIO 200.” Proceedings of the SUNY-FACT Conference on Instructional Technologies’99. (June 1999).

University Publications

  • “University at Buffalo Basketball - 100 Seasons.” UB Libraries Today, Spring 2017.

  • “50 Years Ago - Bobby!” UB Libraries Today, Fall 2014.

  • “Flashback - Medical Newspaper Clippings.” Hollander, Scott and Kathleen Quinlivan, UB Reporter, November 8, 2012

  • “Flashback - The history of UB football.” Hollander, Scott and Kathleen Quinlivan, UB Reporter, September 13, 2012

  • “Digital Collections, Developing and Supporting 21st-Century Research and Scholarship.” UB Libraries Today, Fall 2011.

  • “What are your words of advice to new UB graduates?” UB Reporter, May 5, 2011

Professional Memberships

Conferences Attended

  • CNI: Coalition for Networked Information, (2021, 2019, 2018, 2017, 2016)
  • EBSCO User Group for North American Academic Libraries (2019), San Antonio, TX
  • Digital Preservation Network Annual Membership Meeting (2017), Atlanta, GA
  • UB Communicators Conference (2020, 2019, 2019, 2017), University at Buffalo, Buffalo, NY
  • Charleston Library Conference (2016), Charleston, SC
  • SUNY Council of Library Directors Meeting, Fall 2016, Latham, NY
  • Computers in Libraries (2008, 2006, 2005, 2004), Washington, DC
  • ACCESSIBLE IT: Universal Access in Higher Education (2004), University at Buffalo, Buffalo, NY

Committees / University / Community Service

Current

  • UB Athletics Hall of Fame Selection Committee, University at Buffalo (2021 - present)
  • Campaign for the Community Steering Committee, University at Buffalo (2021 - present)
  • Critical Business Functions Continuity Group, University at Buffalo (2020 - present)
  • Emergency Planning Oversight Committee, University at Buffalo (2019 - present)
  • Digital Accessibility Advisory Committee, University at Buffalo (2019 - present)
  • Professional Staff Senate Awards Committee, University at Buffalo (2017 - present)
  • Senior Communicators Advisory Council, University at Buffalo (2016 - present)
  • Academic Directors Caucus, Western New York Library Resources Council (2015 - present)

Past

  • Search Committee: Chair - Assistant Director of Technology and Innovation, IT Customer Service, Office of the Chief Information Officer, University at Buffalo (2022)
  • COVID-19 Campus Operations Committee, University at Buffalo (2020 - 2022)
  • Search Committee - Vice President for Student Life, Office of the President, University at Buffalo (2021)
  • Space Utilization Committee, University at Buffalo (2018 - 2020)
  • UB IT Leadership Committee, University at Buffalo (2015 - 2020)
  • University at Buffalo Printing Services RFP Committee, University at Buffalo (2019)
  • Search Committee; Chair, Facilities Planning and Management Officer, University Libraries, University at Buffalo Libraries – (2018)
  • Search Committee, Classroom Technology Services Manager, Office of the Chief Information Officer, University at Buffalo - (2018)
  • Libraries Facilities Master Plan Committee, University at Buffalo Libraries – (2017- 2019)
  • Search Committee, Systems Manager, Western New York Library Resources Council (WNYLRC), Buffalo, NY – (2017)
  • Accessible IT Working Group, University at Buffalo (2016 - 2019)
  • Library Systems Committee, University at Buffalo Libraries – (2007- 2015)
  • Public Services Committee, University at Buffalo Libraries – (2008- 2015)
  • Communications Team, University at Buffalo Libraries – (2010- 2015)
  • Digital Preservation Group, University at Buffalo Libraries – (2013- 2015)
  • Search Committee, Processing Archivist (2 positions), University at Buffalo Libraries – (2013)
  • Search Committee, Coordinator of Administrative Services, University at Buffalo Libraries – (2013)
  • Web Advisory Task Force; Chair, University at Buffalo Libraries – (2006 - 2013)
  • Intota Access and Discovery Working Group, University at Buffalo Libraries – (2012)
  • UBCMS Taxonomy Team, University Communications, University at Buffalo – (2011- 2012)
  • Search Committee, CIO Webmaster, Office of the Chief Information Officer, University at Buffalo – (2011)
  • Search & Discovery Solutions Task Force, University at Buffalo Libraries – (2009-2010)
  • Search Committee; Chair, Web/Graphic Designer, University at Buffalo Libraries – (2007-2008)
  • MyUB Infrastructure Committee, University at Buffalo (2006)
  • Web Advisory Team, University at Buffalo Libraries (1996-2005)
  • Search Committee, Geology/Geography Librarian, University at Buffalo Libraries – (2004)
  • Web Advisory Team Subgroup – “Web Accessibility Committee” - Chair (2003)
  • iConnect@UB Tech Tools Committee, University at Buffalo (2000 - 2001)

Continuing Education

  • 2022 - “Recruiting a Diverse and Excellent Faculty: Best Practices for Search Committees” - Virtual Workshop, Office of Organizational Development and Effectiveness, University at Buffalo (2022)
  • 2021 - “Professional Fundraising for Deans and Academic Leaders” - Virtual Workshop, Advancement Resources, Cedar Rapids, IA
  • 2021 - “Living Our Commitment: Inclusive Excellence Summit 2021” - Virtual Summit, Office of Inclusive Excellence, University at Buffalo (2021)
  • 2020 - “Unplug the Bias” - Virtual Workshop, Office of Organizational Development and Effectiveness, University at Buffalo
  • 2020 - “DUO Tech Review” - UBit Workshop, University at Buffalo
  • 2019 - “6th Annual UBIT Tech Review” - UBit Workshop, University at Buffalo
  • 2018 - “Using WebEx” - UBit Workshop, University at Buffalo
  • 2017 - “Open Education Resources and Libraries” - Western New York Library Resources Council, Buffalo, NY
  • 2013 - “Digital Display Tools PechaKucha & Panel” - Western New York Library Resources Council, Buffalo, NY
  • 2011 - “Collaborative Performance Management Exceptional Performance Results Program” (9 Modules – 40 hours) – Office of Organizational Development & Training, University at Buffalo
  • 2011 - “Critical Behavior Interviewing” – Office of Organizational Development & Training, University at Buffalo
  • 2011 - “Gadgets and Gear 2: Mobile Trends & Technology” – Western New York Library Resources Council, Buffalo, NY
  • 2011 -  “Research Data: Management, Access and Control” - Scholarly Communications Committee, University at Buffalo Libraries
  • 2010 - “Library Liaison Summit – Redefining Reference” - Public Services Committee, University at Buffalo Libraries
  • 2007 - “Library Liaison Summit” - Public Services Committee, University at Buffalo Libraries
  • 2002 - “Introduction to XML” - UBit Summer Workshop, University at Buffalo
  • 2001 - “Introduction to UNIX Systems Administration” - UBit Summer Workshop, University at Buffalo
  • 2000 - “Introduction to Educational Technology” (3 credit hour class) - Graduate School of Education, University at Buffalo

Presentations

  • Hollander, Scott. “Scotch Professors: Scottish Influence on Early Soccer in Western New York,” Webinar presented at the Society for American Soccer History (S.A.S.H.) July Virtual Session. (July 3, 2020) Invited.

  • Hollander, Scott. “Celebrating Our History.” Presented at the UB Communicators Conference. (University at Buffalo, March 2019)

  • Clemons, Jessica & Scott Hollander. “Thinking Towards the Future of Our IR,” Webinar presented to the Figshare Institutional Repository Advisory Board. (March 2018)

  • Hollander, S., Bryant, R., Havis, D., Nicholas, G., Veloz, V., Wolcott, V., Miller, T., Booth, A., MLK@Buffalo: 50 Years Later. (University at Buffalo, November 9, 2017)

  • Miller, Kristopher & Scott Hollander. “Creating Mobile Websites.” Presented at Gadgets and Gear 2: Mobile Trends & Technology. (Western New York Library Resources Council, June 10, 2011)

  • Hendrix, Dean & Scott Hollander. “Google Analytics,” University at Buffalo Libraries Public Services Committee Brown Bag Series, Buffalo, New York. December 2010.

  • Hollander, Scott. “Library Video Tutorials,” University at Buffalo Libraries Public Services Committee Brown Bag Series, Buffalo, New York. February 2009.

  • Fabian, Carole Ann & Scott Hollander. “The Evolution of BIO 200.” Presented at SUNY- FACT Conference on Instructional Technologies’99. (Utica, NY: Institute of Technology, June 9-11, 1999)

Outreach

  • National Girls and Women in Sports Day, February 2019 & February 2018
    University at Buffalo, Department of Athletics
    At request of the UB Athletics Department, displayed photos, yearbooks, and ephemeral material at Alumni Arena in support of National Girls and Women’s Day in Sports Day.
  • UB Wrestling - 40th Anniversary of Championship, December 8, 2017
    University at Buffalo, Department of Athletics
    At request of the UB Athletics Department, displayed photos, yearbooks, and ephemeral material at Alumni Arena in support of the 40th anniversary of UB wrestling championship.
  • Homecoming / UB Family Weekend Support, October 7, 2017
    University at Buffalo, Department of Athletics
    At request of the UB Athletics Department, displayed photos, yearbooks, and ephemeral material at UB Stadium during UB football game in support of Homecoming Weekend.
  • 100 Seasons of UB Men’s Basketball, February 18, 2017
    University at Buffalo, Department of Athletics
    At request of the UB Athletics Department, displayed photos, yearbooks, and ephemeral material at Alumni Arena during UB basketball game in support of 100 seasons of UB Men’s basketball.

Volunteer Work

-- University

  • UB 360° Discovery Day & Transfer Day, October 20, 2019
    University at Buffalo, Office of Admissions
    Assisted with checking-in procedures with high school students and family members.
  • UB on the Green - Experience UB Day, July 25, 2018
    University at Buffalo, Office of Government and Community Relations
    At request of the UB Community Relations, displayed UB Libraries information and promotional material of interest to the Buffalo community.
  • Digital Challenges Series: Your Digital Footprint, October 1, 2014
    University at Buffalo, UB Information Technology, University at Buffalo Libraries
    Assisted with checking-in process and general event support.

-- Local

  • United Way Day of Caring, 2005
    Volunteer to Western New York's largest community service event.

  • Operation Family Circle, December 2003
    Full Circle Studios
    Assisted with video production of family messages on DVD to WNY soldiers in Iraq.