Report a Problem

Please complete the below form to report any technical difficulties that you experience when accessing library online resources. We make every effort to respond within one business day.

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*Name *Email Address Phone Number *Page URL Are you using VPN? Please select one Yes No I don't know Your Internet Service Provider Please select one UB Network Spectrum Verizon Other I don't know Your Internet connection Please select one T1 Cable Other I don't know Your Operating System Please select one Windows Mac OS X iOS Android Linux Other I don't know Your Browser type Please select one Chrome Safari Firefox Microsoft Edge Internet Explorer 11 Internet Explorer 10 or below Other I don't know Are cookies enabled? Please select one Yes No I don't know Are you behind a firewall? Please select one Yes No I don't know What are you trying to access? Please select one OneSearch Course Reserve Material Journals Library Database Other I don't know *Describe the problem:

Please provide as much detail as possible so we can better identify the problem.

When (time/date) did the problem occur?

What is the exact error message that you received?